FAQ

What are the check-in and check-out times at the Hotel Alpina in Kössen?
Your room will be available from 3.00 pm on the day of arrival. On the day of departure, we ask that you vacate your room by 11.00 am.

Are there parking spaces at the Hotel Alpina?
Yes, there are plenty of parking spaces and underground car park spaces.

Is there a facility to charge an electric car at the Hotel Alpina?
Yes, there are 2 charging points on the premises

Can I get to the Hotel Alpina by public transport?
Yes, bus route 4030 from Kufstein stops right outside the hotel at the ‘Ausserkapelle’ bus stop.
The bus journey from Kufstein railway station is included in the Kaiserwinkl Guest Card.

Is there free Wi-Fi at the Hotel Alpina?
Yes, there is free Wi-Fi throughout the hotel.

Are there bathrobes in the room?
Yes, bathrobes and sauna towels are provided in a wellness bag in each guest’s room for use in the spa area.

Are towels for the wellness area provided at the Hotel Alpina?
Yes, there is a spa bag in the room containing towels for bathing and for the sauna, as well as bathrobes.

What are the meal times at the Hotel Alpina?

Breakfast buffet 7.30 am – 10.30 am
Afternoon snack 2.00 pm – 4.00 pm
Gourmet buffet 6.00 pm – 9.00 pm

What are the opening hours of the Beauty & Spa area at the Hotel Alpina?
8.30 am to 7.00 pm

What are the opening hours of the gym at the Hotel Alpina?
7.30 am to 9.30 pm

What are the opening hours of the indoor swimming pool at the Hotel Alpina?
7.30 am to 9.30 pm

What are the opening hours of the fitness & family sauna (clothed sauna) at the Hotel Alpina?
2.00 pm to 9.00 pm

What are the opening hours of the outdoor pool at the Hotel Alpina, which is heated all year round?
8.30 am to 7.00 pm

What are the opening hours of the Alpensauna area in the Alpines Refugium at the Hotel Alpina?
10.00 am to 7.00 pm

What are the opening hours of the Wilderkaiser Sauna Village in the Alpines Refugium at the Hotel Alpina?
2.00 pm to 7.00 pm

What are the opening hours of the reception at the Hotel Alpina?
8.00 am to 9.00 pm

What are the opening hours of the hotel bar at the Hotel Alpina?
10.30 am to midnight

Does the Hotel Alpina have rooms with a balcony?
Yes, all rooms at the Hotel Alpina have a balcony. At the Hotel Alpina, you can choose between east-facing, west-facing, south-facing and south-west-facing balconies.

Does the Hotel Alpina have rooms with wooden floors?
Yes, the room categories include the ‘Morgensonne’ double room, the ‘Bergheimat’ double room (some of which), Deluxe Double ‘Garten’, Comfort Double ‘Almsonne’, Luxury Suites, Panorama Suites, Wellness Suite, Honeymoon Suite, Edelweiß Swiss Stone Pine Suites, Enzian Swiss Stone Pine Suites, Almrose Swiss Stone Pine Suites, Bergliebe Suite, Weitblick Suite and the Romantik Suite all have wooden floors

Are there any rooms with carpeted floors at the Hotel Alpina?
Yes, the Landleben Double Rooms, Bergheimat Double Rooms (some), the ‘Alpenland’ Superior Rooms, the ‘Kuschel’ Deluxe Double Rooms, the ‘Unterberg’ and ‘Kaiserblick’ Suites, and the ‘Galerie’ Suite have carpeted floors.

Are there any rooms with waterbeds at the Hotel Alpina?
Yes, the Galerie Suite has a waterbed

Are there any rooms with box-spring beds at the Hotel Alpina?
Yes, the ‘Almsonne’ Comfort Double Rooms, ‘Garten’ Deluxe Double Rooms, ‘Luxus’ Suites, ‘Panorama’ Suites, the ‘Honeymoon Suite’, ‘Bergliebe’ Suite, ‘Weitblick’ Suite and ‘Romantik’ Suite are fitted with box-spring beds.

Does the Hotel Alpina have rooms with two bedrooms?
Yes, the Bergliebe Suite, Weitblick Suite and Romantik Suite have two bedrooms

Does the Hotel Alpina have rooms with a connecting door?
Yes, there are rooms with connecting doors. These are the Morgensonne Family Suite, the Bergheimat Family Suite, the Garden Family Suite and the Superior Family Suite.

Are there rooms with separate sleeping and living areas?
Yes, the Unterberg and Kaiserblick suites have separate sleeping and living areas.
The ‘Comfort Double Room Almsonne’ room category features a visual separation between the living and sleeping areas.
In the Honeymoon Suite, the sleeping and living areas can be separated by a sliding door.

Are there rooms with a bath and shower at the Hotel Alpina?
Yes, the Deluxe Double Room ‘Garten’, the Deluxe Double Room ‘Kuschel’, Luxury Suite, Panorama Suite, Honeymoon Suite, Enzian Swiss Stone Pine Suite, Edelweiß Swiss Stone Pine Suite, Almrose Swiss Stone Pine Suite, Weitblick Suite, Bergliebe Suite and the Romantic Suite all feature a bath and separate shower.

Does the Hotel Alpina have rooms with a whirlpool bath?
Yes, the Wellness Suite and the Galerie Suite have a whirlpool bath.

Are there rooms with an infrared cabin at the Hotel Alpina?
Yes, the Luxury Suite, Panorama Suite, Edelweiß Swiss Stone Pine Suite, Enzian Swiss Stone Pine Suite, Almrose Swiss Stone Pine Suite, the Wellness Suite, the Galerie Suite and the Honeymoon Suite are all fitted with an infrared sauna in the bathroom.

Does the Hotel Alpina have rooms with a sauna?
Yes, the Romantic Suite has a 60°C bio sauna

How many rooms does the Hotel Alpina have?
The Hotel Alpina has 82 rooms and suites

Is the Hotel Alpina accessible?
No, the Hotel Alpina is not accessible.

Is there a lift at the Hotel Alpina?
Yes, there are 2 lifts and all areas are accessible by lift.

Is smoking permitted at the Hotel Alpina?
The entire hotel is non-smoking. You are welcome to enjoy a cigarette on our terrace or on your balcony.

What types of board does the Hotel Alpina offer?
Breakfast
Half-board (breakfast & evening buffet)
¾ Gourmet board (breakfast, afternoon snack and evening buffet)

Are drinks included at the Hotel Alpina?
Breakfast drinks such as coffee, tea, juices and prosecco are included with breakfast.
One hot drink per person is included with the afternoon snack.
All other drinks are subject to a charge.

Does the Hotel Alpina offer gluten-free food?
Our kitchen team naturally also offers dishes for gluten intolerances as well as other allergies; they’d be more than happy to sit down with you briefly on the day of your arrival to clarify the exact nature of your intolerance. You’ll be surprised at just how varied our cuisine is, even in such cases!

Are there lactose-free or plant-based dairy products at the breakfast buffet at the Hotel Alpina?
Yes, we also have lactose-free milk and plant-based dairy products; please feel free to speak to our service team.

Is there a vegetarian selection of dishes at the buffet at the Hotel Alpina?
Yes, we also offer vegetarian dishes at the buffet.
Here you’ll find the daily changing buffet selection

Does the Hotel Alpina offer vegan meals?
No, we do not offer vegan catering

How warm is the outdoor pool at the Hotel Alpina?
The outdoor pool temperature is 28° in summer & 32° in winter

How warm is the water in the indoor pool at the Hotel Alpina?
The indoor pool with a waterfall has a temperature of 28° to 29°

How warm is the water in the brine pool at the Hotel Alpina?
The saltwater pool with video animation has a temperature of 36°

Is there a sports programme offered in the fitness area at the Hotel Alpina?
No, the fitness area is available for independent use without supervision.

Is there a childcare service at the Hotel Alpina?
No, the Hotel Alpina does not offer a childcare service.

Is there a playground at the Hotel Alpina?
Yes, there are two playgrounds at the Hotel Alpina.

Is there an indoor area for children at the Hotel Alpina?
Yes, there is an indoor playground.

Does the Hotel Alpina offer an entertainment programme for guests?
The hotel offers a guided hike once a week (summer & winter)
and there is also live music and entertainment at the hotel bar once a week.
During the winter months of December, January and February, there is a lantern walk once a week, featuring a mulled wine reception and trumpet music by Andreas Gruber.

Does the Hotel Alpina offer a free bike hire service?
Yes, the Hotel Alpina provides mountain bikes free of charge.

Does the Hotel Alpina have e-bikes?
Yes, e-mountain bikes are available to hire for €30.00 per day.

Does the Hotel Alpina provide walking poles?
Yes, walking poles can be hired free of charge.

Does the Hotel Alpina provide rucksacks for hiking?
Yes, hiking rucksacks can be hired free of charge.

Does the Hotel Alpina provide umbrellas?
Yes, umbrellas can be hired free of charge.

Are there any discounts on local excursions for guests staying at the Hotel Alpina?
Upon check-in, guests at the hotel receive the Kaiserwinkl Guest Card, which entitles them to discounts in the local area.

Do guests staying at the Hotel Alpina receive discounts on green fees at local golf courses?
The perfect golf holiday at the Hotel Alpina – golfers are in for a treat; look forward to:
- 30% discount on green fees at the local Kössen golf course (1 km away)
- 30% discount on green fees at the Lärchenhof golf course in Erpfendorf (17 km away)
- 35 per cent discount on green fees at the Reit im Winkl Golf Club (8 km away)
- Driving range just a 10-minute leisurely walk from the hotel
- Lockable caddy room
- Discounts on various golf courses and lessons
- 20 golf courses within a 60-minute drive

Can guests staying at Hotel Alpina use the mountain railway in Kössen free of charge?
No, unfortunately free use of the mountain railway is not possible. However, with the Kaiserwinkl Guest Card, you can enjoy discounts on the uphill and downhill journeys